You can return any unworn items purchased on Give A Guy A Gift with 28 days of the order being received.
Contact us at firstname.lastname@example.org stating the order number and the reason why you are returning the item.
Please then make sure your item is returned in its original state with tags and packaging included. If this is not returned in the same way, we will be unable to offer a refund or exchange.
Please pack your items in the order box and seal the box securely using tape. Please then post this to: GIVE A GUY A GIFT. PO BOX 74609, LONDON, SW2 9NQ
If you are shipping an item over £50 you should use a trackable shipping service. Once your package reaches us, please allow 3-5 days for us to process your exchange/refund. If your return does not meet the conditions stated above, the package will be sent back to you. If/ when your return has been accepted, we will either resend your exchanged product or issue a refund to include the shipping and you will receive a confirmation email.
Please note that grooming products, confectionery and underwear can’t be refunded.
The time needed to process your refund may vary based on the payment method used. A credit card payment can take up to 5 business days.